Terms of Service
Floor Fellas
Effective Date: October 28, 2026
Welcome to the Floor Fellas website.
This website is operated by Floor Fellas LLC, an Ohio limited liability company doing business as Floor Fellas, with a business or mailing address in Kentucky.
These Terms of Service (“Terms”) describe the conditions governing access to and use of our website.
Please review these Terms before using the website.
1. Purpose of This Website
The Floor Fellas website provides general information about professional hardwood flooring installation services, examples of our work, and methods for contacting our business.
Our website does not provide online purchasing, payment processing, or customer account services.
All information displayed is intended for general informational or promotional purposes and is not a substitute for a project-specific written agreement.
2. Estimates, Pricing, and Service Availability
Flooring installation prices, estimates, materials, scheduling, and project availability depend on individual circumstances.
Information provided on this website does not constitute a binding quote, contractual offer, or guarantee of service.
Any preliminary estimate may be subject to evaluation of existing flooring conditions, project measurements, material selection, labor requirements, and other relevant factors.
Final pricing, payment arrangements, scheduling, and service obligations will be determined through direct communication and any applicable written agreement.
Submitting a contact request does not obligate Floor Fellas to accept a project or obligate the visitor to purchase services.
3. Separate Flooring Installation Agreements
These website Terms apply to the website itself.
They do not replace, modify, or supersede a separately executed flooring installation agreement.
Actual flooring projects may require separate written terms governing:
- Scope of work
- Materials and product selection
- Subfloor conditions and preparation
- Project scheduling and access
- Pricing and payment
- Project modifications and change orders
- Warranties and workmanship
- Customer and contractor responsibilities
Where a signed agreement conflicts with these general website Terms regarding a flooring project, the applicable written project agreement will control, subject to mandatory legal requirements.
4. Accuracy and General Information
Floor Fellas strives to provide accurate and useful website information.
However, website descriptions, materials, services, photographs, availability, and other content may be changed or updated without prior notice.
We do not warrant that all website information will be current, complete, or free from errors.
Customers should confirm project-specific details directly with Floor Fellas.
5. Flooring Photographs and Project Results
Photographs and examples of hardwood flooring installations are provided to illustrate potential styles, materials, and workmanship.
Actual results may vary because of factors including:
- Natural wood grain and color variation
- Material availability and manufacturing differences
- Existing flooring and subfloor conditions
- Lighting and environmental conditions
- Property-specific installation requirements
Website photographs and project examples do not constitute a guarantee of identical results.
Any specific promises concerning materials, workmanship, or project results must be established in the applicable service agreement.
6. Third-Party Content, Embeds, and External Services
Our website may display or link to content supplied by independent third parties, including Google Maps, Google reviews, YouTube, social media platforms, and other external providers.
These features are made available for informational purposes or visitor convenience.
Floor Fellas does not create, own, or control all content displayed through third-party services.
Third-party content may be modified, become unavailable, contain inaccuracies, or operate differently depending on the provider.
To the extent permitted by applicable law, Floor Fellas does not guarantee the accuracy, availability, security, reliability, or performance of independently operated third-party services.
Examples include:
- Mapping information and driving directions
- External customer reviews and ratings
- Embedded videos and social media posts
- External advertisements and recommendations
- Third-party website functionality
- External links and resources
References to or inclusion of third-party services do not automatically constitute an endorsement of every statement, product, advertisement, or service offered by those providers.
Visitors who interact with third-party features may also be subject to the provider’s own terms and privacy policies.
Floor Fellas does not assume responsibility for the independent conduct of external website operators or service providers, except to the extent responsibility cannot legally be excluded.
7. Website Privacy and Third-Party Data Practices
Use of this website is also subject to our Privacy Policy.
Our website does not offer online payment processing or request credit card or banking information.
Website hosting providers, technical service providers, and embedded third-party content may process limited technical information as described in our Privacy Policy.
Floor Fellas cannot control every independent data-processing activity carried out by external service providers.
Nothing in these Terms excludes any legal obligations Floor Fellas may have concerning its own website operations, service-provider selection, or handling of personal information.
8. Intellectual Property
Unless otherwise indicated, the Floor Fellas name, branding, logos, original photographs, original written content, and other original materials are owned by Floor Fellas or used with appropriate permission.
Visitors may access and view this material for lawful personal and informational purposes.
Unauthorized commercial reproduction, redistribution, or use of protected content is prohibited except where otherwise permitted by law.
Third-party logos, trademarks, photographs, and embedded materials remain the property of their respective owners.
9. Acceptable Use
Visitors agree not to use the website in ways that violate applicable law or interfere with its operation.
Prohibited activities include:
- Attempting unauthorized access to website systems
- Introducing malware or other harmful code
- Interfering with website security or functionality
- Submitting knowingly false or fraudulent inquiries
- Misusing website content or intellectual property
- Using the website to engage in unlawful conduct
We reserve the right to take appropriate lawful steps to protect the website and our business from misuse.
10. Website Availability and Disclaimer
The website and its informational content are provided on an “as is” and “as available” basis.
To the maximum extent permitted by applicable law, Floor Fellas disclaims implied warranties concerning website operation, availability, uninterrupted access, and the completeness or accuracy of general website information.
We do not guarantee that the website will always operate without technical interruption, error, or security risk.
These disclaimers apply to general website operations and do not replace or diminish obligations under a separate flooring installation agreement.
11. Limitation of Website-Related Liability
To the maximum extent permitted by applicable law, Floor Fellas will not be liable for indirect, incidental, special, or consequential losses arising solely from use of, inability to access, or reliance on general informational content on this website.
This includes losses associated with temporary website interruptions or inaccurate information independently supplied by third-party services, where liability may lawfully be excluded.
Nothing in these Terms excludes or restricts liability that cannot legally be excluded, including applicable liability for negligence, fraud, willful misconduct, breach of contract, defective workmanship, or violations of consumer protection laws.
These limitations do not alter any legally enforceable obligations arising from a separate flooring installation agreement.
12. Applicable Law and Consumer Protections
Floor Fellas is operated by a limited liability company organized under the laws of Ohio and maintains a business or mailing address in Kentucky.
To the extent permitted by applicable law, disputes concerning interpretation of these website Terms will be governed by Ohio law, without applying rules that would improperly displace mandatory legal protections.
Nothing in these Terms waives or limits any nonwaivable rights, remedies, or consumer protections available under Kentucky law, Ohio law, or applicable federal law.
Any legal dispute will be heard by a court having proper jurisdiction under applicable law.
13. No Waiver of Statutory Rights
Nothing on this website or within these Terms is intended to waive rights or protections that cannot legally be waived.
If any portion of these Terms is held unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
14. Changes to These Terms
Floor Fellas may update or modify these Terms periodically.
Updated Terms will be posted on this webpage with a revised effective date.
Changes will apply prospectively to website use to the extent permitted by law and will not retroactively modify executed flooring installation contracts.
15. Contact Information
For questions about these Terms of Service, contact:
Floor Fellas
Operated by: Floor Fellas LLC
State of Organization: Ohio
Business/Mailing Address: 501 West Chelsea Circle Suite 4, Ft Mitchelle, KY 41017
Email: steve@floorfellasusa.com
Phone: 513-255-6347
Website: https://www.floorfellasusa.com